Terms of Service:
Our Terms of Service covers all policies on Lanskin.com and our products:
Lanskin.com Shipping Terms:
US Shipping Prices:
International Shipping Prices:
FedEx or UPS?
If your business requires you to use FedEx or UPS, please contact us with your shipping account number prior to purchase.
Return & Exchange RMA Policy:
Please contact our Customer Support Team BEFORE sending back a shipment to us via our Return Merchandise Authorization process (RMA). This will allow us to confirm that we have the inventory in stock and can be better prepared for the arrival of your shipment with faster processing. The RMA process will work the same if you are the recipient of a gift from Lanskin.com.
Return and Exchange Policy:
We want you to be completely happy with your purchase. Your unworn, unused item(s) may be returned or exchanged within 30 days of ship date. All original packaging must be included. Please note that items received after 30 days of ship date will only be eligible for an exchange. Any defective item or incorrect shipment will be replaced at no shipping charge to you.
Mail Undeliverable as Addressed Policy:
This section describes reasons for nondelivery of mail, address adjustments (e.g., renumbering of streets), and how undeliverable-as-addressed mail is handled.
Mail can be undeliverable for these reasons:
Mail can also be undeliverable because of USPS adjustments such as the following:
Mail Undeliverable as Addressed Fees:
If you have absolutely any questions or concerns regarding our Returns & Exchanges Policy please contact us.
Lanskin.com ("Lanskin") warranty obligations for the Lanskin product you have just purchased (the "Product") are limited to the terms set forth in this document. Lanskin warrants the Product against defects in materials and workmanship for a period one (1) year from the date of original purchase ("Warranty Period"). If a defect arises and a valid claim is received by Lanskin within the Warranty Period, at its option, Lanskin will repair the Product or exchange the Product with a functionally equivalent new product. Lanskin warrants repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes Lanskin's property. When a refund is given, the Product becomes Lanskin's property.
Exclusions and Limitations
Lanskin's limited warranty applies only to the Product. The warranty does not apply to any non-Lanskin product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-Lanskin product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.
No Other Warranties
To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Lanskin specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Lanskin cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No Lanskin reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
To the maximum extent permitted by law, Lanskin is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the Lanskin product.
For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Lanskin's liability is limited, at its sole option, to replacement or repair of the product.
Obtaining Warranty Service:
If you wish to make a claim under this warranty with respect to the Product, please contact us.
LANSKiN.com respects the privacy of its visitors, customers and others who may visit our website, contact us, purchase from us, and provide us with information so that we can communicate and ship items to them. We will not sell, trade or rent your personal information to others without your permission. We will not send you any other information or marketing materials without your permission. Should you choose to purchase from us, we DO NOT store any of your information on this website. All purchases and private information are stored securely on our payment processor websites.
Our Pledge to You...
If you submit one of the forms on this website, you are giving us permission to add you to our database of persons requesting information about LANSKiN.com. You are also giving us your consent for us to contact you from time to time, using the contact information you provide in the form, with information related to our products. If you send us e-mail which is not unsolicited commercial e-mail (i.e. which is not spam), we will not divulge your e-mail address or the contents of your e-mail to anyone for any reason without your prior consent or unless ordered by a court to do so. We wish to inform, not to annoy you. Should you request to be removed from any of our mailings, we will immediately honor your request.
We use our web server logs for internal analysis of traffic to this website, in order to gauge our website's effectiveness and the popularity of particular pages or documents on the website. We do not show or sell our web server logs to anyone else. This website provides you with various methods by which you may contact us. We pledge that, if you use any of these published means of contacting us for legitimate business reasons, we will not make your personal information available to third parties without your consent.
Your Pledge to Us...
Just as LANSKiN.com respects your privacy, we ask you to respect our privacy. In particular: You may not use this website to harvest e-mail addresses for the purpose of sending unsolicited commercial e-mail to us or to anyone else. You may not use the names of our clients or partners, who may be identified on this website and in our other marketing collateral, to contact them. You may not violate the copyright of this website by reproducing it in whole or in part without our written permission to do so. If you are interested in doing so, please ask us.
If you send unsolicited junk email to any @lanskin.com email address, we reserve the right to Blacklist your email server without prior notification. Report your email server to real-time anti-spam services. Add your email address/server/IP address to our spam filters.
(PLEASE READ): Our LANSKiN case design, has been U.S. and Internationally Patented (Pending) and are manufactured and distributed by LANSKiN.COM and ONLY LANSKiN.COM. Anyone caught trying to reproduce our products in anyway will be dealt with accordingly. Please report any reproduction of said item immediately for reward. Thank you.
Questions or comments? Please feel free to contact us at anytime.